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Posted on 24/06/2019 in Manager Jobs by EAT Jobs

Head of Operations – Apprenticeships

KM RECRUITMENT Hertfordshire, UK
£48,000.00 Full-Time
Head of Operations – Apprenticeships
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Job Title: Head of Operations – Apprenticeships

Location: Hertfordshire - Must be flexible with travel.

Salary: £40,000 - £48,000 (Dependent on skills and experience)

Package: Excellent Holiday Entitlement, Pension + much more

Type: Full Time / Permanent


The Role:

  • Manage, motivate and support a team of Programme Managers, and Assessors to deliver high quality Apprenticeships.
  • Ensure the timely and effective delivery of a range of Apprenticeships and other training programmes, across various sectors, in-line with contractual targets and objectives.
  • Complete staff inductions, appraisal / development plans and staff CPD.
  • Implement performance improvement processes to achieve and exceed measurable targets
  • Responsible for the overall continuous improvement, quality and effectiveness of teaching, learning and assessment practices.
  • Identify any Teaching and Learning needs within the business and ensure continued professional development.
  • Promote services and/or products to new employers in line with our client’s vision, responsible for key account management and ensure excellent communication.
  • Manage budgets in a fast-paced operating environment.

Essential Criteria:

  • Proven experience of performance and operational management experience, within a like for like role, overseeing Apprenticeship delivery.
  • Excellent people management and leadership skills and experience.
  • Experience of managing a team towards the achievement of set targets.
  • Must have teaching / delivery experience within work-based learning, and ideally hold a recognised Assessing and/or Teaching Qualification.
  • Familiar with MIS and E-Portfolio systems.
    Full, clean driving licence and use of a vehicle.
  • Must be flexible with travel.


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Hertfordshire, UK

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