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Morrison Utility Services

5: Employer
Stevenage England SG1 2ST

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    Contact Information

  • Company or Ind Name
  • Morrison Utility Services
  • Online Social Profiles
  • Phone Number
  • Show Phone Number
  • Location
  • Abel Smith House
    Gunnels Wood Road
    Stevenage, England SG1 2ST
    United Kingdom

    Company Details

More About Morrison Utility Services

Our vision is to be the leading utility service provider delivering a cost effective, quality service to our clients and achieving acceptable financial returns. In simple terms this means "delivering what we promise" with safety as our number one business driver. 

Our people are our most important asset and we invest in training and development programmes which produce teams capable of offering the expertise and dependability our clients rely on.  Our mission is to continuously add value either through incremental changes to our systems or via innovations which continuously improve the way we work

Our Vision

'To be the leading utility service provider by delivering a cost effective, quality service to our clients and achieving acceptable financial returns.

Leading Utility Service Provider

  • Utility Services business operational throughout the UK
  • Retain our client base
  • Contracts secured on a best value basis

Financial Returns

  • Deliver acceptable profit margins and strong cash flows
  • Solid financial base to support business growth

Service Provider of Choice

  • Safe delivery of a quality service fully aligned to our clients business needs and drivers
  • Deliver what we promise through a sustainable approach
  • Maintain a strong brand reputation

Our Values

The key pillars that support our vision


  • The number one business driver
  • Licence to operate
  • Zero accident target
  • Ownership and accountability

Service Delivery 

  • Highly motivated teams achieving our clients regulatory and business targets
  • Exceed client expectations
  • Value our supply chain


  • Deliver a first-class customer experience
  • Manage the expectations of our clients’ customers
  • Respond to customer enquiries in a timely and professional manner


  • Seek new ways through which we can innovate to benefit our clients
  • Embed a culture of innovation across our business
  • Encourage our people to suggest innovative ideas for our business

Effective Controls 

  • Achieving necessary productivity levels
  • Maximise team values
  • Get paid for what we do
  • Tight cost control

Service Provider Culture 

  • Team approach working together with our clients
  • Meet and exceed clients service targets
  • Responsive and flexible
  • A "Beyond Business As Usual! approach

Teams and Staff committed to the Business 

  • Develop best practice
  • Effective internal and external communication
  • Avoid blame culture and foster a "can do" attitude
  • Individuals appropriately rewarded
  • Give appropriate recognition


  • Specific training to ensure compliance and individual performance improvement
  • A people business
  • Develop our people's skills and capabilities
  • Accredited in-house training facilities


  • Continuous improvement
  • Ethically and socially responsible - do the right thing
  • Right first time
  • Zero remedial works
  • Committed to carbon reduction

Morrison Utility Services Blog Article

Morrison Utility Services Shortlisted for Two Recruitment Marketing Awards

We are delighted to announce Morrison Utility Services has been shortlisted for two prestigious Recruitment Marketing Awards...

Posted on 13/10/2019

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Morrison Utility Services Receives Armed Forces Covenant Gold Award

Morrison Utility Services (MUS) has received the Gold Award from the Armed Forces Covenant Employer Recognition Scheme (ERS).  The...

Posted on 13/10/2019

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Stevenage England SG1 2ST

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