Overall Rating
After recently completing my NVQ Level 2 in Customer service i can honestly say that working with SMART was an absolute pleasure. My mentor Pippa Mcfayden was fantastic through every step. Her supportive and encouraging attitude kept me on track and focused. If you are looking to achieve, then look no further than SMART.
Submitted by Lianne on Tuesday, Sep 04, 2018
Overall Rating
Found this hard at 1st, but really proud of myself and my diploma in management. Excellent training provider!
Submitted by Rossendales on Tuesday, Sep 04, 2018
Overall Rating
My journey has been very hectic through the apprenticeship which has made learning very difficult. I have experienced personal problems and this has had an impact on the way i have been able to develop my skills and learn. Deana Young from Smart Training and Recruitment has adjusted her diary so many times to ensure i have been able to progress. Deana has helped me so much to improve both my learning in Dementia and also within my new role, supporting individuals with learning disabilities. Deana has been a training adviser, counselor to me and given advice when I have required it most. Deana has shown me i can accomplish qualifications and my confidence to progress through my career in learning disabilities. I would like to now challenge myself to a level 3 diploma and hopefully continue to improve my knowledge and confidence gaining higher qualifications.
Submitted by Lara Wintle - Brandon Trust on Tuesday, Aug 28, 2018
Overall Rating
I have been working with my training adviser, Deana Young in order for me to progress through my apprenticeship. I am really happy with the service i receive. Deana understands my learning needs and encourages me to learn new elements of my diploma. I found at first my online portfolio stressful to use but I am more confident locating information. Deana showed I could learn in a simpler form for English writing and she really gave good examples where i could learn how to use paragraphs and write my meanings down. I have learnt more about laws and how these have embedded into my working role. Deana has explained British Values and how i can make sure residents feel they can partake in choices and be recognised for their individuality.
Submitted by Leonie Varrie From Casa Di Lusso on Tuesday, Aug 28, 2018
Overall Rating
I work in a home supporting drugs and alcohol and korsafkoff dementia. Through my experiences with Smart Training and Recruitment, I have found my training adviser Deana Young to be easy to get on with. Deana has worked with me through development of my weaknesses into strengths and constantly praises my abilities in my work role. I feel i have learnt a great deal of information and previously i have not retained information as well as i wanted to. Deana changed the way she taught me in order for me to remember various information. I will always be a doer and practical in my learning. Deana has been very adaptive to accommodate my personal needs and well being. I am almost complete in my apprenticeship and look forward to completing and developing into a senior role. I would recommend Smart Training to anybody who wants to learn in Health and social care. Deana really knew how to help challenge my learning and feel more confident in my own abilities.
Submitted by Jenna McCauley From Compania Care Home on Thursday, Aug 23, 2018
Overall Rating
I have been my level 5 is health and social care a little over a year (I was on maternity during this time). I have enjoyed the experience and have had lots of guidance and support throughout my course. My assessor has been on hand and has really helped me when I have been struggling at times. Could not recommend enough Thank You!
Submitted by Lori Coventry on Wednesday, Aug 22, 2018
Overall Rating
I completed my level 2 apprenticeship with Smart and I really enjoyed completing with my training adviser, Deana Young. I thought about my progression and my manager has been very supportive in order for me to move onto the level 3. I know I will learn and develop my knowledge and practice. I am really pleased I am back with Deana to work through my level 3 and looking forward to achieving the end point assessment.
Submitted by Rebecca Hinchcliffe on Tuesday, Aug 21, 2018
Overall Rating
Beeing what you may call a mature student, I have to say without my teacher/coach Debbie I could not have done this course, she was a helpful and very patient teacher. Always to hand with support and advice. The course itself was easy to understand and the possibility to do it whilst at work makes the whole thing are great experience. I can only recommend smart training to anybody.
Submitted by Britta Aggar The Bugle Coaching Inn on Monday, Aug 20, 2018
Overall Rating
Throughout my 1 year long apprenticeship with SMART training I received a high level of support and guidance with my qualification. This meant that I felt a lot more relaxed and was able to focus on my work rather than worrying about it. There was a noticeable difference in my results say the least. I am now in full-time employment and am happy I had the opportunity to do the qualification and to have a dedicated assessor. I'm thinking about taking another course for team management in the near future with SMART.
Submitted by Aidan Brookes on Wednesday, Aug 15, 2018
Overall Rating
I have recently completed my Nvq with smart training. During the whole process I have found the Assesor’s to be extremely helpful and encouraging. A special thank you to Michelle who saw me through the last few months of my Nvq and was such a help when completing the English exams and made the whole process much less stressful.
Submitted by Debbie Shearer RCH Care Homes on Tuesday, Aug 14, 2018
Overall Rating
I would just like to thank Smart and particularly Sian for her help in delivering up two excellent candidates for Acumen.
Submitted by Kris Sutton on Tuesday, Aug 14, 2018
Overall Rating
Had the best surport and guidance from my teacher Debby Seles A great asset to Smarttraining
Submitted by Charactetinns on Monday, Aug 13, 2018
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